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FREQUENTLY ASKED QUESTIONS

  • What payment methods does LoVaBoy Clothing accept?
    We accept secure payments through PayPal and all major credit cards.
  • Does LoVaBoy Clothing ship internationally?
    Yes, we ship internationally using USPS/ FedEx / DHL. Please allow (3) business days for your order to process. International shipments that are shipped with standard shipping take 10-14 business days, depending on the postal service in your country. The customer is responsible for any/all duties and taxes.
  • Can I return my order?
    We do not accept returns, exchanges only, within 14 days of order. Please note that the exchange must be unworn, with tags still attached, and same as when it was received. Additionally, the exchange must be of the same value of the same item, exchanged are only accepted due to sizing. Should you receive an incorrect item that you ordered, LoVaBoy Clothing will send your a return label and resend the correct order.
  • How does LoVaBoy Clothing ship merchandise and how can I track my order?
    All products are shipped through USPS Priority Express ( FedEx Available per Request ). You are provided with a tracking number once your order is shipped, enabling full access and detailing time of delivery for your assurances. Please allow 2-3 business days (M-F) for order processing and up to 14 business days (M-F) for manufacturing and completion.
  • Do you do custom orders?
    Yes. We do custom orders. Contact us directly at LVBCDesigngroup@gmail.com to make specifications on all custom orders. Please note, there are no returns or exchanges on customized items, and we ask that you allow an additional 5 business days to your processing time in order to complete the order.
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